They were ordering pizza based on what was on special or what coupon they had in their drawer. Our job was to wake people up and get them to believe that Donatos is the superior pizza.
But how do we educate people in a fun, credible way? By introducing people to someone who lives and breathes pizza every day the Donatos delivery guy. He's young, passionate, and on a mission to show everyone one pizza at a time that Donatos is what pizza should be. His TV exploits were backed up by radio and email campaigns, all of which were designed to inform and convert the audience into Donatos pizza lovers.